TSAOG Orthopaedics & Spine
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TSAOG Customer Survey Highlights – June 2014

When our patients have something nice to say about us, we like to brag about it! Please enjoy some of the highlights from TSAOG’s June 2014 Customer Survey:

  • Dr. Seidel was very receptive and focused on my needs and had ideas that may help me recover properly from my low back pain.”
  • “The procedure was explained to me in detail by Dr. Marx. A successful surgery was done with minimal pain and discomfort and I am now able to do the things I haven’t been able to do in about 3 years.”
  • “I felt the doc handled the problem very effectively and gave me the opportunity to ask pertinent questions.” (Dr. Rowland)
  • Dr. Ochoa is fabulous. So patient and gave me a clear understanding of what my problem was as well as the choices I had.”
  • “Everyone was professional and friendly. The Dr. was gentle and very informative. His assistants were also gentle and professional. Very good experience all the way around.” (Dr. Ursone)
  • “All personnel are courteous and thorough; Dr. Bell is outstanding — warm, friendly and his information clear and straight to the point.”
  • “I’m an active person especially with the profession I have and having staff that worked with some of the local semi pro teams gave me confidence they I would be in good hands.”
  • Dr. Brenman solved my problem.”
  • Ortho Now is a real winner. Got immediate treatment.”
  • “I am so glad Dr. Balldin was available at my emergency. I could have not had a better doctor I believe that because of him I am walking normally today. I am very grateful.”
  • Dr. Drukker is an awesome physician and takes his job to the highest level there is. Great manners and caring.”
  • Ronald Connor is a great doctor.”
  • “I felt that someone finally understood my concerns and knew what steps to take to address them.”
  • “Very satisfied with Dr. Kaiser and his aide. My wife had her right hip replaced by Dr. Kaiser five years ago and it has made her life much better.”
  • “The after hours clinic option was much needed and allowed me to be seen the same day.”
  • “[I liked] The ability to go from one specialist to another (when this is necessary) and remain in the same office. I also appreciate the computerized history, treatment, care, etc. which any one of the doctors, PA’s or other medical personnel can access. It is an efficient way to practice medicine.”
  • Dr. Rahal and his assistant were very compassionate, courteous, thoughtful, patient, and wonderful!”
  • “I had seen two doctors previously about my condition, with no relief. Within 5-10 minutes, Dr. Viroslav pinpointed the problem. His care, compassion, knowledge, and thoroughness are exceptional, and I feel very secure with him handling my condition.”
  • Dr. Tolin has been guiding my treatment to my knee, much to my satisfaction and appreciation.”
  • “Thanks for being right on top of latest procedures and offering patient pain relief” (Dr. Pace)
  • Dr. Brown is awesome!”
  • “[I liked] the sincerity I feel I am given each time I go in. They are always professional and I am given their full attention.” (Dr. Gonzalez)
  • “[I liked] Timeliness of doctor keeping the appointment time valid and very close to what was set up.” (Dr. Hibberd)
  • Dr. Woodbury took the extra step just to make sure there wasn’t anything else going on with my hand. Thank You Dr. Woodbury for taking that extra step.”
  • “Very professional Dr Jacobs came highly recommended by friends that are PT’s and Dr. DeLee.”
  • “Physicians take the time to explain results of X-rays and treatment options.” (Dr. Garcia)
  • “The care I’ve received from the doctors in The San Antonio Orthopaedic Group has been excellent.”
  • “I feel very comfortable and confident of success with Dr Taber.”
  • Dr Valdez was very courteous and very competent.”
  • “[I liked] The attention Dr. Burkhart gave me.”
  • “Each physician we have seen over the years has been top notch and each has helped us to lead healthy lives.”

We encourage you to review and rate your experience with TSAOG.  The next time you visit us, please take the time to fill out our customer survey and you may see one of your comments online the next month! You can also choose to submit a testimonial online anytime!

Please note: Spelling and punctuation errors may have been corrected for readability.

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